Bilingual Customer Service
3 days ago
**Responsibilities**:
- Handle inbound and outbound calls professionally.
- Assist customers by providing information and resolving queries.
- Promote and sell products/services as per company requirements.
- Maintain records of customer interactions and transactions.
- Ensure excellent customer satisfaction and follow-up as needed.
**Requirements**:
Fluency in Hindi + Punjabi or Hindi + Bengali (both spoken and written).
Prior experience in customer service or telesales is a plus.
Good communication and persuasion skills.
Ability to handle customer queries with patience and professionalism.
Basic computer skills and familiarity with CRM tools (preferred).
**Benefits**:
⭐ Competitive salary with incentives.
⭐ Career growth opportunities.
⭐ Friendly work environment.
**Job Types**: Full-time, Permanent
Pay: ₹8,679.59 - ₹17,337.23 per month
**Benefits**:
- Commuter assistance
- Food provided
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Are you comfortable working in an office-based environment?
- This is a 6-day work week role. Are you comfortable with this schedule?
- What are your salary expectations for this position?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Hindi (required)
- Punjabi (required)
Work Location: In person
Application Deadline: 23/02/2025
Expected Start Date: 25/02/2025
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