Bilingual Customer Service

7 days ago

Badarpur Delhi Delhi, India Betacore Corporate Services Private Limited Full time

**Responsibilities**:

- Handle inbound and outbound calls professionally.
- Assist customers by providing information and resolving queries.
- Promote and sell products/services as per company requirements.
- Maintain records of customer interactions and transactions.
- Ensure excellent customer satisfaction and follow-up as needed.

**Requirements**:
Fluency in Hindi + Punjabi or Hindi + Bengali (both spoken and written).
Prior experience in customer service or telesales is a plus.
Good communication and persuasion skills.
Ability to handle customer queries with patience and professionalism.
Basic computer skills and familiarity with CRM tools (preferred).

**Benefits**:
⭐ Competitive salary with incentives.
⭐ Career growth opportunities.
⭐ Friendly work environment.

**Job Types**: Full-time, Permanent

Pay: ₹8,679.59 - ₹17,337.23 per month

**Benefits**:

- Commuter assistance
- Food provided
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Are you comfortable working in an office-based environment?
- This is a 6-day work week role. Are you comfortable with this schedule?
- What are your salary expectations for this position?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- Punjabi (required)

Work Location: In person

Application Deadline: 23/02/2025
Expected Start Date: 25/02/2025

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