Sales and Support Executive

1 day ago

Mathura, India Samta Research Alliance Full time

**About Company**

At Samta Research Alliance Private Limited, we are dedicated to delivering exceptional outcomes in academic research writing services. Our team is driven by a passion for innovation, providing top-notch support to scholars worldwide to help them achieve their academic goals. As a Sales and Support Executive, you will play an integral role in both our customer-facing operations and supporting the sales team in driving our growth.

**Key Responsibilities**:
2. Product/Service Information: Provide accurate information about our academic writing services, including topic selection, research papers, dissertations, and other research-related offerings.
3. Issue Resolution: Handle customer complaints and resolve issues promptly. Escalate complex cases to the appropriate department.
4. Sales Assistance: Identify sales opportunities and effectively upsell or cross-sell relevant services to customers, helping achieve team sales targets.
5. Collaboration: Work closely with the sales team to achieve collective goals and ensure smooth communication between departments.
6. Follow-ups: Ensure customer satisfaction by following up on orders, addressing concerns, and gathering feedback.
7. Communication: Maintain excellent communication with clients to keep them informed about project progress, deadlines, and any changes.
8. Record Keeping : Maintaining customer records, updating databases, and generating reports as needed.

**Qualifications and Skills**:
1. Minimum Bachelor's degree in Marketing, Communications, or a related field (preferred). 2. Proven experience in customer service or sales support is an advantage, if any
3. Excellent communication skills in English (both written and verbal).
4. Strong problem-solving abilities and attention to detail when handling client inquiries and issues.
5. Ability to work both independently and collaboratively in a team.
7. A customer-focused approach with a sales-driven mindset.
8. Ability to prioritize tasks, manage time effectively, and meet deadlines.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay

**Language**:

- English (required)

**Location**:

- Mathura, Uttar Pradesh (required)

Work Location: In person

  • Sales Support Executive

    1 week ago

    Mathura, Uttar Pradesh, India Samta Research Alliance Full time

    Company Samta Research Alliance Private Limited Job Title Sales and Support Executive Location Mathura Address Jai Shree Complex 1st Floor 105 Chandralok Colony Krishna Nagar Mathura - 281004 Landmark Near Highway Plaza Salary Bracket 15 000 - 20 000 per month Incentives upto 15000 Monthly basis Job Type ...

  • Sales and Support Executive

    1 day ago

    Mathura, India Samta Research Alliance Full time

    **About Company** At Samta Research Alliance Private Limited, we are dedicated to delivering exceptional outcomes in academic research writing services. Our team is driven by a passion for innovation, providing top-notch support to scholars worldwide to help them achieve their academic goals. As a Sales and Support Executive, you will play an integral role...

  • Sales And Support Executive

    4 weeks ago

    Mathura, Uttar Pradesh, India Samta Research Alliance Full time

    About Company At Samta Research Alliance Private Limited we are dedicated to delivering exceptional outcomes in academic research writing services Our team is driven by a passion for innovation providing top-notch support to scholars worldwide to help them achieve their academic goals As a Sales and Support Executive you will play an integral role in...

  • Sales and Support Executive

    1 day ago

    Mathura, India Samta Research Alliance Full time

    **Key Responsibilities**: - **Product/Service Information**: Provide accurate information about our academic writing services, including topic selection, research papers, dissertations, and other research-related offerings. - **Issue Resolution**: Handle customer complaints and resolve issues promptly. Escalate complex cases to the appropriate department. -...

  • Sales Support Executive

    7 days ago

    Mathura, India Innovative Research Junction Private Limited Full time

    Providing accurate information about products/services, pricing, and promotions to customers. - Handling customer complaints, resolving issues, and escalating complex cases to the appropriate department. - Identifying sales opportunities and upselling/cross-selling products/services to customers. - Collaborating with the sales team to achieve sales targets...

  • Sales Executive

    1 week ago

    Mathura, India Glyptic Arts (Endless Imagination...) Full time

    Job Description: Overview: We're seeking a motivated Sales Executive to join our team. As a Sales Executive, you'll play a crucial role in driving sales and revenue growth for our company. You'll be responsible for building and maintaining relationships with clients, identifying new business opportunities, and achieving sales...

  • CRM Executive

    1 week ago

    Mathura, India Audra Hotels and Resorts Full time

    Looking for an experienced and responsible CRM Executive with good communication and time-management skills. As a Customer Relationship Management (CRM) Executive / Customer Service Executive, you will be involved in the process of sales, customer services, business development, recruiting, marketing, or in similar other processes in a business. You will...

  • Sales Executive

    6 days ago

    Mathura, India LDH Agro Food Pvt Ltd Full time

    **Designation: - **Sales Executive **Department**: - Sales Executive for cattle feed Products **Experience**: - minimum 1-3 years **Job Description**: - We are looking to employ a driven and experienced area sales manager to increase sales within an assigned geographical area and guide a team of field sales representatives. The area sales manager's...

  • Sales Executive

    4 weeks ago

    Mathura, Uttar Pradesh, India NAWAL MOTORS Full time

    Required Sales Executive for Nawal Tata Motors Passenger Vehicle Having experience of 2-5 Years in automobile sector with good personality Candidate should be graduate Job Type Full-time Pay 10 000 00 - 20 000 00 per month Benefits Provident Fund Language English Preferred Work Location In person

  • Sales & Marketing Executive

    1 week ago

    Mathura, India Device Life Full time

    **Marketing Job Responsibilities**: - Clearly outline the tasks and duties associated with the role. - For instance, a marketing professional might be responsible for creating and executing marketing campaigns to expand the company’s reach and customer pipeline1. - **Marketing Job Skills**: - Highlight both technical and soft skills necessary for...