Client Liaison Officer

5 days ago


JP Nagar Bengaluru Karnataka, India SutraVastu Full time

**Job Title: Client Liaisoning Officer**

**Location**: Bengaluru
**Employment Type**: Full-time
**Experience Required**: Minimum 5 years in client-facing or liaisoning roles (preferably in real estate, infrastructure, or corporate sectors)
**Age Limit**: ≤ 55 years (preferred)
**Start Date**: Immediate

**Key Responsibilities1. Client Relationship Management**
- Serve as the primary point of contact between the company and its clients
- Build and maintain strong, long-term relationships with clients and stakeholders
- Ensure consistent, high-quality service and support for all client needs

**2. Communication & Coordination**
- Facilitate smooth communication between clients and internal departments (legal, finance, sales, technical)
- Follow up on client queries, feedback, and concerns with prompt and appropriate action
- Schedule meetings, site visits, and client briefings as needed

**3. Documentation & Reporting**
- Maintain up-to-date records of client interactions, agreements, and communication logs
- Prepare and share periodic reports on client status, concerns, and satisfaction
- Ensure all documentation complies with internal standards and legal requirements

**4. Conflict Resolution & Client Retention**
- Identify potential client issues and resolve them proactively and diplomatically
- Mediate between internal teams and clients to resolve disputes or delays
- Focus on maintaining strong client loyalty and satisfaction

**5. Liaisoning with External Stakeholders**
- Coordinate with external agencies, consultants, and government departments when needed for project approvals or updates
- Assist legal or compliance teams in managing client-related regulatory tasks

**Key Skills**
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation ability
- Well-organized with keen attention to detail
- Fluent in English and local language(s)
- Experience in real estate, construction, legal liaisoning, or customer relationship roles is a strong plus

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹55,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Weekend availability

Work Location: In person

Application Deadline: 26/05/2025
Expected Start Date: 26/05/2025


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