Customer Service Assistant
3 days ago
Qualifications
Higher Secondary(12th Pass) (preferred)
Customer service: 1 year (preferred)
English (preferred)
Hindi (preferred)
Full Job Description
PRIMARY DUTIES AND RESPONSIBILITIES
Follow procedures methodically to accurately respond to customers on Call.
Provide quotes and information to customers related to their product.
Provide information including Delivery time and other quires related to product.
Fulfill invoice requests on purchased products.
ELIGIBILITY
- Should have minimum 6 months experience in BPO. Freshers also considered.
Should be proficient in spoken and written English & Hindi
All agents to be cross skilled to manage all channel interactions
**Salary**: From ₹15,000.00 per month
Schedule:
Day shift
Rotational shift
Ability to commute/relocate:
Jaipur: Reliably commute or planning to relocate before starting work (required)
**Education**:
Higher Secondary(12th Pass) (preferred)
**Experience**:
total work: 1 year (preferred)
Customer service: 1 year (preferred)
**Language**:
English (preferred)
Hindi (preferred)
**Salary**: From ₹15,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
Schedule:
- Day shift
- Rotational shift
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