Customer Service

1 day ago

Sahibzada Ajit Singh Nagar, India Aprailic Full time

Company Overview Aprailic, located in Mohali, is a dynamic company in the Staffing and Recruiting industry, with a team of 2-10 dedicated employees. For more information, visit our website . Aprailic excels in connecting talented individuals with exciting employment opportunities. Job Overview We are seeking a Fresher for the role of Customer Service at Aprailic's Mohali headquarters. This is a full-time position ideal for individuals who are passionate about delivering excellent customer support. The role does not require prior work experience, making it an excellent opportunity for recent graduates or individuals entering the workforce. Qualifications and Skills Proficiency in using CRM software to manage customer interactions and improve engagement and service quality. Experience with live chat support ensuring timely responses to customer inquiries through online chat platforms. Strong email management skills to handle communication with customers and resolve issues efficiently and professionally. Good in communication, with the ability to express thoughts and information clearly and concisely. Ability to demonstrate excellent conflict resolution skills to address customer complaints and concerns in a positive manner. Proficient in data entry tasks, maintaining accurate records of customer interactions and transactions. Deep product knowledge and ability to clearly explain product features and benefits to customers. Multitasking ability to handle various customer service channels simultaneously without compromising service quality. Experience with social media customer service, engaging with customers and answering inquiries on various platforms. Roles and Responsibilities Provide excellent customer support through various channels including phone, email, live chat, and social media. Resolve customer inquiries and issues promptly and accurately, ensuring high satisfaction and loyalty. Manage customer records by accurately entering and updating information in the CRM system. Monitor live chat and email queues to ensure timely responses to customer queries. Handle customer complaints effectively, identifying solutions and escalating issues when necessary. Stay updated with product knowledge to provide accurate information and assistance to customers. Collaborate with team members and other departments to improve customer service and product offerings. Participate in training sessions to enhance skills and knowledge of customer service best practices.

  • Csr (Customer Service Representative)

    5 days ago

    Sahibzada Ajit Singh Nagar, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Hello, Greetings from Unicorn Infosolutions Pvt Ltd. Kindly share your resume. Salary - Negotiable. Thanks, **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift **Experience**: - Customer Service: 1 year (preferred)

  • Customer Service Representative

    6 days ago

    Sahibzada Ajit Singh Nagar, India Rig Logistics Inc Full time

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...

  • Customer Service Representative

    6 days ago

    Sahibzada Ajit Singh Nagar, India Rig Logistics Inc Full time

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...

  • Customer Service Representative

    6 days ago

    Sahibzada Ajit Singh Nagar, India Rig Logistics Inc Full time

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...

  • Customer service representative

    1 day ago

    Sahibzada Ajit Singh Nagar, India Rig Logistics Inc Full time

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...

  • Customer Service Representative

    3 days ago

    Sahibzada Ajit Singh Nagar, India NetRTech Solutions LLP Full time € 20,000

    Job description Company Description NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description This is a full-time role for a...

  • Customer Service Representative

    6 days ago

    Sahibzada Ajit Singh Nagar, India Rig Logistics Inc Full time

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...

  • Customer Service Specialist

    3 weeks ago

    Sahibzada Ajit Singh Nagar, India MAHTO Full time

    Company Description MAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects...

  • Customer Service Representative

    1 day ago

    Sahibzada Ajit Singh Nagar, India Everise Full time

    Company Overview Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

  • Customer Service Assistant

    3 days ago

    Sahibzada Ajit Singh Nagar, India Ask Nyra Full time

    Qualifications Higher Secondary(12th Pass) (preferred) Customer service: 1 year (preferred) English (preferred) Hindi (preferred) Full Job Description PRIMARY DUTIES AND RESPONSIBILITIES Follow procedures methodically to accurately respond to customers on Call. Provide quotes and information to customers related to their product. Provide information...