Customer Care Executive

21 hours ago

Jhansi, India AK Modi Sales Pvt Ltd Full time

**:

- Possess excellent communication and interpersonal skills**
**- Be able to understand and address customer concerns and complaints**
**- Provide prompt and effective solutions to customer issues**
**- Demonstrate a customer-centric approach and a passion for delivering exceptional customer service**
**- Be able to handle multiple customer queries and complaints simultaneously**
**- Maintain a high level of professionalism and courtesy over phone calls**

**Responsibilities**:

- Handle customer inquiries and complaints via phone calls**
**- Provide prompt and effective solutions to customer issues**
**- Resolve customer complaints and concerns in a timely and efficient manner**
**- Maintain accurate records of customer interactions and resolutions**
**- Collaborate with other teams to ensure seamless customer experience**

**Requirements**:

- Proven experience in customer service or a similar role**
**- Excellent communication and interpersonal skills**
**- Strong problem-solving and analytical skills**
**- Ability to work in a fast-paced environment**
**- Strong customer-centric approach**

**We offer a competitive salary and benefits package. Join our team and contribute to our mission to deliver exceptional customer service and drive customer satisfaction.**

**Job Types**: Full-time, Permanent

Pay: ₹9,346.96 - ₹27,994.88 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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