Customer Service Executive

17 hours ago


Rajkot Gujarat, India Job Joy Consultanat Full time

This is a full-time hybrid role for a Customer Service Executive based in Rajkot. Customer Service Executives deal directly with clients to assist them with purchases, answer their queries, and find solutions to their issues. In some organizations, Customer Service Executives have higher-level duties. They may also create recommendations on best practices for handling different clients, and how to retain customers.
- Relaying extensive product information to customers.
- Closing sales for the company.
- Filing customer records, including contact information.Conducting surveys and writing reports based on customer feedback on products and services.Providing customers with clear instructions to resolve issues.
- Rerouting customer calls to other departments when advanced solutions are needed.
- Managing orders and ensuring their prompt delivery.

**Skills Required**:

- Demonstrated knowledge and experience in Market Research
- Excellent Communication skills (verbal and written)
- Ability to generate and create new leads
- Experience with the manufacturing industry is a plus.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Gujarati (required)

Work Location: In person



  • Rajkot, Gujarat, India Placement House Full time

    Customer service is the practice of providing assistance and support to customers before, during, and after they purchase a product or service. It involves ensuring customer satisfaction and loyalty by addressing their needs, questions, and concerns in a timely and helpful manner. Pay: ₹15,000.00 - ₹20,000.00 per month **Education**: - Higher...


  • Rajkot, Gujarat, India NBC Hiring Partner Full time

    Respond to customer inquiries regarding products services or complaints. - Record customer interactions, details of inquiries, complaints, and actions taken. - Resolve customer issues efficiently, within service-level agreements (SLAs) and escalate complex cases as needed. - Follow up with customers to ensure issues are resolved to their satisfaction. -...


  • Gujarat, India DP World Full time

    Roles and Responsibilities: - Responsible for Service Delivery of End-to-End Logistics Products like storage, first & last mile, container handling, warehousing and other value-added products - Coordination with third party service provider. - On boarding and post sales coordination with customers - By delivering on agreed service level agreement and...


  • Surat, Gujarat, India Royal Staffing Services Full time

    **Shift Job (8 Hours)** Surat Gujarat India **Customer Service Executive - Surat**: - We Are Hiring - Customer Service Executive - Requirements: Graduate, 1+ Yr CS/Sales Exp. (Intl. BPO preferred) - Excellent English | Rotational Shifts/Offs | Immediate Joiners - Location: Surat - Skills: Customer Handling, Upselling/Cross-Selling, Communication, Problem...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    logistic industry 5:30 PM & 2:30 AM shift Customer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...


  • Rajkot, Gujarat, India Medi Transcare Pvt.Ltd. Full time

    Sales, Service & Support, Pharma, Medical Devices, Surgical Products & life saving equipments. Roles and responsibilities: 1. Travel to defined geographies to sell medical equipment. 2. Contact potential customers at hospitals, clinics, doctors' offices, rehab facilities, and nursing homes to sell medical products and equipment. 3. Arrange appointments with...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...


  • Rajkot, Gujarat - Ahmedabad, Gujarat, India Tekpillar Full time

    We are looking for an experienced and motivated Customer Sales Service Manager to oversee and enhance our direct channel operations This role involves managing customer interactions ensuring exceptional service delivery and driving sales performance within the direct sales team Responsibilities - Lead and manage a team of customer sales representatives...


  • Ahmedabad, Gujarat, India Chinmay Finlease Limited Full time

    **Job Title**: Customer Service Executive **Location**: Ahmedabad, Thaltej **Job Type**: Full-Time **Experience Level**: 1-3 years of experience **Number of Positions**: 3 **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by...


  • Rajkot, Gujarat, India MARWADI SHARES & FINANCE LTD Full time

    **Customer Service and Support Executive** Marwadi Shares and Finance Limited. Marwadi was established in 1992 at Rajkot, Gujarat. It is a well-diversified group into Financial Services, Education and Solar energy. Currently employing more than 2000 employees as a Group Marwadi Financial Services is the financial services arm of the Marwadi Group and is...