Associate Level 1

About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:
**BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected, and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:
Wealth Management - Client Management Operations in ISPL started in 2019, provide back office services for BNP WM Singapore and Hong Kong. Processes include Client Reference Data and Reporting (since September 2019)

Job Title:
**Associate Level 1**

Corresponds to Level 1 Inputter / maker

Date:
Department:
Client Management Operations

**Location**:
Mumbai

Business Line / Function:
Wealth Management

Reports to:
(Direct)

Head Client On-Boarding Data Maintenance / Support Team

Grade:
(if applicable)

(Functional)

Number of Direct Reports:
Directorship / Registration:
NA

**POSITION PURPOSE**:
Client On-Boarding team’s goal, is to ensure a global and consistent “first service” is rendered to the clients. Ensure practices are adhered to bank’s standard procedures and guidelines with an emphasis in the area of compliance. Keeping abreast with the changes in regulations (site, regional, global, HO), assess its impact.

**Responsibilities**

**DIRECT RESPONSIBILITIES**:

- Work closely with internal customers to provide support to on-boarding of clients to the Bank.
- Maintain sound work processes and integrity of client data.
- Maintain workflows in accordance with site specific (SG/HK) requirements and ensure they are understood.
- Controls are in place with regards to safe custody of account documentation, potential operations risks associated with user’s requests to access database of sensitive client data, signatures and document images.
- Administer request from internal regulators, internal stakeholders with respect to audit review**.**:

- Provide feedback and escalate issues to the appropriate functions and management.

**CONTRIBUTING RESPONSIBILITIES**:

- Understand the principles and be familiar with Client databases’ requirements individuals/Corporates/Holding Companies/Trust Accounts.

**TECHNICAL & BEHAVIORAL COMPETENCIES**:

- Ensure Integrity of Creation and Maintenance of Client Data and meeting SLA & KPI.
- Manage processes of closure of accounts.
- Link clients to banking service tools (eg Direct