
International Process Executive
1 day ago
**Job Title**: US Telecom Blended Process Executive
**Process Type**: 70% Chat & 30% Voice
**Location**: Work from Office, Noida
**About the Role**
**Key Responsibilities**
- Handle customer queries and concerns effectively via chat (70%) and voice (30%) channels.
- Provide excellent service and resolve customer issues promptly.
- Maintain accuracy in responses and adhere to process guidelines.
- Work in a fast-paced environment while delivering consistent service quality.
- Manage multiple tasks and support customers across rotational shifts.
**Eligibility Criteria**
- **Education**: Any graduate or undergraduate can apply.
- **Experience**:
- **Skills**:
- Excellent communication skills in English (both verbal and written).
- Strong interpersonal and problem-solving skills.
**Work Conditions**
- **Working Days**: 5 days a week with rotational shifts and rotational offs.
- **Transportation**: No cab facility available.
- **Work Mode**: Work from Office.
**Salary Details**
- ₹45,000 CTC
- ₹38,400 in-hand salary
- ₹40,000 CTC
- ₹33,400 in-hand salary
Pay: ₹33,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
- US shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- International Voice/Chat: 1 year (required)
Shift availability:
- Night Shift (required)
Work Location: In person
Expected Start Date: 21/01/2025
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