Customer Support

6 days ago

Coimbatore Tamil Nadu, India Digital Orbis Creators LLP Full time

We are hiring for Process Associates

This Recruitment proposal outlines the Hiring Description & our Company Information’s.

**Responsibilities**:
Customer Support:
Gather the Feedback from Customer & Maintain Long Lasting Relationship.
Handle inbound & Outbound calls from customers in a professional and courteous manner.
Listen attentively to customer inquiries, concerns, and feedback.
Provide accurate information and solutions to customer queries.

**Documentation**:
Maintain detailed and accurate records of customer interactions in the CRM system.
Update customer profiles with relevant information.
Quality Assurance:
Adhere to quality standards and ensure consistency in service delivery.
Participate in ongoing training to stay updated on product knowledge and customer service techniques.

**Qualifications**:
**Education**:
Any Degree with computer Knowledge.
Communication Skills:
Excellent verbal and written communication skills in Tamil, Malayalam, Hindi & Telugu.
Ability to articulate information clearly and concisely.
Previous experience in a customer service role is preferred but not mandatory.
Ability to handle a high volume of calls with a focus on quality service.
Ability to think on your feet and provide effective solutions.

**Requirements**:
Immediate availability for joining.
Team Player
Ability to work collaboratively in a team-oriented environment.
Positive attitude and a willingness to learn.

**No of Employees needed**

**1.Malayalam - 50**

**2.Hindi - 30**

**3.Telugu - 30**

**4.Kanada - 20**

Location: Lakshmi Mills, Coimbatore
No of Vacancies: 50+

**Salary Range: 10,000 to 15,000 per month + incentives (Based on performance)**

**Job Types**: Full-time, Permanent

Pay: Up to ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Kannada (preferred)
- Telugu (preferred)
- Malayalam (preferred)

Work Location: In person

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