
Spanish Speaker Only
1 week ago
**Responsibilities**
- Manage large amounts of incoming calls and outgoing calls
- Identify and assess customers’ needs to achieve satisfaction
- Build trust and sustainable relationships with customer accounts through open and interactive communication
- Provide accurate, valid and complete information
- Handle customer complaints with professionalism, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, compliance guidelines and policies
- Take the extra mile to engage customers
**Preferred Languages**:
- Spanish and English
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹50,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Night shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91 8128337987
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