Customer Support Associate

4 days ago

Bhopal, India Technotask Business Solutions Pvt. Ltd. Full time

Job Overview
Here at Technotask Business Solution, we are the leading company in our industry in the Bhopal. We're pleased to have a good number of rating from our employees. We are hiring for fresher's and experienced Customer Service Associate to help us keep growing. If you're dedicated and ambitious, Technotask Business Solution is an excellent place to grow your career. Don't hesitate to apply.

Responsibilities for Customer Service Associate
Maintain an updated knowledge of the organization's services, and customer service policies.
Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
Assist clients by demonstrating the use of goods and programs and answering any questions they may have
Participate in training opportunities provided by the organization.
Establish and maintain good rapport with customers by using positive language and anticipating their needs

Qualifications for Customer Service Associate

Good communication is preferred.
Strong command of written and verbal English
0+ years of previous customer service experience is a plus
Friendly and welcoming manner with clients and other members of the customer service team
Extensive knowledge of the company's policies, procedures, goods and services
Ability to explain complex concepts in a clear, simple manner to customers.
Excellent organizational and multitasking skills
Ability to maintain a calm and polite manner in stressful situations
Willingness to cooperate with customers and management to resolve any issues that may arise

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 8770059067

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