Retail Sales Assistant

**Location**: Bangaluru

**Position Type**: Full-time, In-house

**Overview**: The Store Sales Executive plays a pivotal role in driving sales and ensuring excellent customer service within our retail establishment. They are responsible for engaging with customers, understanding their needs, and guiding them through the purchasing process. This role demands a combination of sales expertise, product knowledge, and interpersonal skills to effectively represent the brand and maximize revenue.

**Key Responsibilities**:
1. **Customer Engagement and Sales**:

- Greet customers as they enter the store and provide them with assistance.
- Actively approach customers to understand their requirements and preferences.
- Utilize product knowledge to recommend suitable items and upsell where appropriate.
- Demonstrate enthusiasm and passion for the products to create a positive buying experience.
- Close sales transactions efficiently and accurately, processing payments and issuing receipts.
- Meet or exceed sales targets and contribute to overall store profitability.

2. **Product Knowledge**:

- Maintain a thorough understanding of the products offered in the store.
- Stay updated on product features, specifications, and promotions.
- Provide detailed explanations and demonstrations of product functionality to customers.
- Address any customer queries or concerns regarding products effectively.

3. **Visual Merchandising**:

- Assist in maintaining an appealing and organized store layout.
- Ensure that products are neatly displayed and adequately stocked.
- Collaborate with the team to create attractive product displays and window arrangements.
- Monitor inventory levels and communicate restocking needs to the relevant departments.

4. **Customer Service**:

- Foster a welcoming and friendly atmosphere for customers.
- Listen actively to customer feedback and resolve any issues or complaints professionally.
- Build strong relationships with customers to encourage repeat business and brand loyalty.
- Provide after-sales support, including assistance with returns and exchanges.

5. **Team Collaboration**:

- Work closely with colleagues to achieve common goals and objectives.
- Communicate effectively with the sales team and management regarding customer feedback, sales performance, and product availability.
- Contribute ideas and suggestions for improving sales strategies and customer service initiatives.

**Qualifications**:

- Proven experience in retail sales or a similar customer-facing role.
- Excellent communication and interpersonal skills.
- Strong sales acumen with the ability to persuade and negotiate effectively.
- Enthusiasm for the products being sold and a willingness to learn.
- Ability to work well in a team environment and collaborate with colleagues.
- Basic math skills for processing transactions and handling cash.
- Flexibility to work in shifts, including weekends and holidays, as required.
- High school diploma or equivalent; additional education or certifications in sales or retail management is a plus.

**Working Conditions**: The Store Sales Executive primarily works indoors in a retail environment. The role involves standing for extended periods and may require occasional lifting of moderately heavy items. Flexibility in working hours is essential to accommodate peak business times, including evenings, weekends, and holidays.

**Conclusion**: The Store Sales Executive plays a vital role in driving sales, providing excellent customer service, and enhancing the overall shopping experience for our patrons. This position offers an exciting opportunity for individuals with a passion for sales and a desire to excel in a dynamic retail environment. If you possess the necessary skills and qualifications, we invite you to join our team and contribute to our continued success.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person