Quality Control Associate

4 days ago

Surat, India Nivoda Full time

We are looking for a Diamond Quality Control professional to join our dynamic team. This role will be responsible for Quality Control before processing the diamonds for shipments.

**About Nivoda**:
Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.

We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.

Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.

The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 200 internationally. We are a global team of big thinkers, risk takers and hard workers.

**What you'll do**:
Responsibilities include but are not limited to:

- Perform QC on 100% stones before shipping
- Ensure stones are quality checked as soon as they arrive and decrease waiting time to perform QC on each stone
- Perform QC as per the set process maintaining high standards of Nivoda Quality Control which become industry benchmark
- Ensure 0 customer complaints with regards to quality of stones
- Notify customers of all quality control issues and get buyer team to offer replacement goods if needed
- Ensure all stones are collected in a timely manner, checked for quality and handed over to the Shipping team for timely delivery
- Take delivery of all stones delivered in the office. Match invoice with system price
- Responsible for safe upkeep of all stones received in office
- Daily matching of stones received, shipped and stored in safe

**What you'll need**:

- Experience in diamond grading and quality assessment across all categories
- Knowledge of diamonds
- Speaks good English, written and verbal
- Is transparent & honest
- as he/she will be dealing with stones
- Ability to multitask efficiently with multiple counterparts
- Attention to detail
- Humble, honest, trustworthy
- Shows respect & appreciation for every person
- Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn

**What you'll get**:

- Flexible working hours and a great company culture
- Dynamic working environment in an extremely fast-growing company
- Work in an international environment
- Ample experience to grow and learn

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