Collection Executive-international

2 weeks ago


Noida Uttar Pradesh, India EvolveMinds Full time

**Job Title**: Collection Executive - International Voice Process

**Location**: Sector-136, Noida
**Experience Required**: 1-4 Years
**Employment Type**: Full-Time

**About the Role**

**Key Responsibilities**
- Manage collections for **Credit Card, Business Loan, Commercial Loan, Equipment Loan, or similar portfolios**.
- Handle **B2B and Credit Card collections** in line with **US collection policies**.
- Engage with customers through **international voice process (outbound calling/manual or dialer-based)**.
- Negotiate and persuade customers for repayment, maintaining professionalism at all times.
- Maintain accurate records in **Sales and Collection portals** and other relevant software tools.
- Deliver on **daily call targets, productivity, and workload management** while ensuring quality interactions.

**Key Skills & Experience**
- **Mandatory experience** in collections (Credit Card/Loans/Commercial).
- Knowledge of **US Collection Policies** with a focus on **B2B/Credit Card collections**.
- Experience in **international voice processes** (majority of career should be in voice).
- Strong **communication skills** (articulate, fluent in English - verbal & written).
- Proficiency in **Sales/Collection portals and relevant software**.
- Ability to manage **high call volumes and outbound collection processes**.

**What We Offer**
- Competitive Salary & Incentives.
- Health & Wellness Benefits.
- Growth & Career Development Opportunities.
- Dynamic, supportive work environment.

**Working Hours**: US Shift

**Job Types**: Full-time, Permanent

Pay: ₹50,000.00 - ₹100,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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