Project Coordinator

5 days ago

Bengaluru Karnataka, India Clinisys Full time

**Purpose**

As a Project Coordinator, you will oversee the project initiation process to ensure the smooth transition of clients from the sales process to the implementation process. This position also aids in maintaining internal systems and documentation to support departmental operations and requirements.

**Essential Functions**
- Proactively sets and manages expectations with customers to assess, document, and advance project readiness
- Coordinates the creation of projects in internal systems and assigns standard resources based on project criteria
- Works with internal leadership to assign team resources and determine appropriate project start dates
- Monitors and manages simple projects for level of completion, then balances and closes projects when complete
- Administrates departmental systems to include first-level support for users and managers
- Maintains and updates documentation as required
- Extensive written documentation will be required in this role
- Independently manages backlog of projects that have not started to ensure all are viable and works with management to close those that are not.
- Utilizes reporting to track personal productivity with backlog and reports timely to management
- All other duties and responsibilities as assigned

**Skills needed to be successful**
- Strong understanding of Microsoft Windows, MS Office, MS Project and standard office equipment.
- Ability to operate successfully and independently in ambiguous environment
- Demonstrated ability to work concurrently with and prioritize multiple projects in a matrix setting
- Comfortable working in fast-paced work environment with multi-disciplined, multi-location teams
- Ability to work in a team environment that requires quick turnaround and quality output
- Proactively identifies and implements process improvements
- Communicates effectively on a team; responds well to constructive criticism
- Possesses natural customer service capabilities
- Ability to navigate the unexpected and interpret guidance effectively
- Strong initiative, able to work independently, self-manage and use good judgment
- Attention to detail and strong organizational skills
- Strong written and verbal communication skills with attention to detail

**Required Experience & Education**
- BA or BS Degree
- 1-3 years of experience working with clients in an office-based environment
- Working with basic MS Office tools, including Outlook, Excel, Teams, Word, PowerPoint

**Preferred Experience & Education**
- Background in Laboratory or Technology
- Have a basic understanding of Software life cycles
- Project Management experience

**Shift Timings**:

- This is a permanent role with shifts to partially overlap US EST hours from Monday to Friday. For India these are shifts from 1:30 PM to 9:30 PM IST.

**Supervisory Responsibilities**
- None

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