Receptionist

2 days ago

Paschim Vihar B Block Delhi Delhi, India Balaji Dental Centre Full time

A receptionist at a dental clinic is responsible for handling front desk operations, greeting patients, scheduling appointments, managing records, and supporting billing and insurance processes to ensure the clinic runs smoothly and patients receive excellent service.

Key Responsibilities
- **Greet patients** on arrival and assist with check-in and check-out.
- **Schedule, reschedule, and confirm appointments** using dental practice management software.
- **Answer phone calls and respond to inquiries** promptly and professionally.
- **Assist patients in filling out forms** and updating records.
- **Maintain accurate patient records,** including treatment history and personal details.
- **Collect payments** and process insurance claims, working with medical insurance providers as needed.
- **Support office administration**: filing, scanning, document handling, and keeping reception area clean and organized.
- **Coordinate with dental staff**—dentists, hygienists, and assistants—for patient flow and treatment.

Required Skills and Qualifications
- **Excellent communication and interpersonal skills** for interactions with patients and staff.
- Strong **organizational and multitasking abilities**.
- Basic knowledge of **dental terminology** is preferred.
- **Customer service-focused attitude** and friendly demeanor.
- Adherence to **patient confidentiality and privacy regulations**.

Typical Qualifications
- High school diploma or equivalent required.
- Experience as a receptionist or in customer service preferred; dental office experience is a plus.
- Certification in office administration or medical administration is advantageous

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

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