Customer Service

2 days ago

Bengaluru, India Zyoin Web Pvt. Ltd. Full time

**Please read the job description very carefully before applying.**

We are hiring **experienced customer service professional** **with excellent communication in inbound call,** for one of the fast-growing healthcare tech-enabled companies in Bangalore.

**LOCATION**:Bangalore (On-site: HSR Layout)

**EXPERIENCE**:
6 months - 2 years

**DESIRED CANDIDATE**:
**JOB RESPONSIBILITIES**:
1. Handle customer queries and complaints via various channels.

2. Approach and resolve the queries and issues with a customer-centric attitude.

3. Offer exceptional customer experience and delight.

4. Adhere to the set SLA and TAT.

5. Achieve a high customer satisfaction score (CSAT).

6. Demonstrate the right attitude with the right tonality in all customer interactions.

**WHAT WE ARE LOOKING FOR**:
1. Any bachelor/master's degree.

2. Proficient in English and Hindi.

3. Excellent interpersonal skills.

5. A quick learner.

6. Ability to multi-task.

7. Make decisions under pressure and time constraints.

**WHY SHOULD YOU APPLY?**

1. Shift allowance and medical allowance will be provided.

2. Rotational day off is available.

3. Supportive work environment.

**NOTE**:
This is on-site job (office address: HSR Layout)

Please mention the required skills in your updated resume.

If your profile matches, we will contact you for further steps.

**Salary**: Up to ₹450,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Shift allowance

Application Question(s):

- Are you currently living in Bangalore and can commute to HSR Layout?

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Hindi (required)

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