Customer Service
2 days ago
**Please read the job description very carefully before applying.**
We are hiring **experienced customer service professional** **with excellent communication in inbound call,** for one of the fast-growing healthcare tech-enabled companies in Bangalore.
**LOCATION**:Bangalore (On-site: HSR Layout)
**EXPERIENCE**:
6 months - 2 years
**DESIRED CANDIDATE**:
**JOB RESPONSIBILITIES**:
1. Handle customer queries and complaints via various channels.
2. Approach and resolve the queries and issues with a customer-centric attitude.
3. Offer exceptional customer experience and delight.
4. Adhere to the set SLA and TAT.
5. Achieve a high customer satisfaction score (CSAT).
6. Demonstrate the right attitude with the right tonality in all customer interactions.
**WHAT WE ARE LOOKING FOR**:
1. Any bachelor/master's degree.
2. Proficient in English and Hindi.
3. Excellent interpersonal skills.
5. A quick learner.
6. Ability to multi-task.
7. Make decisions under pressure and time constraints.
**WHY SHOULD YOU APPLY?**
1. Shift allowance and medical allowance will be provided.
2. Rotational day off is available.
3. Supportive work environment.
**NOTE**:
This is on-site job (office address: HSR Layout)
Please mention the required skills in your updated resume.
If your profile matches, we will contact you for further steps.
**Salary**: Up to ₹450,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Shift allowance
Application Question(s):
- Are you currently living in Bangalore and can commute to HSR Layout?
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
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