
CRM Executive
2 weeks ago
**#Immediate joine required**
**Job details**:
- Handle inbound and outbound customer calls with professionalism and efficiency.
- Maintain strong communication with customers to ensure satisfaction and resolve queries.
- Provide timely support and assistance to senior team members in business development activities.
- Maintain and update customer databases, records, and reports accurately.
- Follow up with clients/customers to strengthen relationships and ensure repeat business.
- Assist in identifying potential customer needs and provide appropriate solutions.
**ONLY FEMALE CANDIDATE REQUIRED**
**Qualifications & Skills**:
- Education_: B.Com or equivalent graduate degree.
- Experience_: 1-2 years of experience in a call center / customer service environment.
- Communication_: Strong verbal and written communication skills in English.
- Technical Skills_: Proficiency in MS Office (Word, Excel, Outlook).
Good typing speed and accuracy.
- Personal Skills_:
Ability to engage and handle customers effectively.
Positive attitude, patience, and problem-solving skills.
Team player, supportive in business development tasks.
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹21,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid time off
- Provident Fund
Application Question(s):
- What will the notice period?
- Do you have knowledge on Advance Excel, Ms office and Mail drafting?
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