
Customer Relationship Executive
2 days ago
Build and maintain positive relationships with customers, fostering trust and loyalty.
- Address customer inquiries, concerns, and escalations promptly and professionally.
- Collaborate with other departments to resolve complex issues and ensure timely resolution.
- Stay informed about the companys products and services to provide accurate information to customers.
- Educate customers about product features, benefits, and usage.
- Communicate important announcements, updates, and promotions to customers effectively.
- Work collaboratively with the marketing team to share customer insights and trends.
**Requirements**:
- Any Graduate
- Excellent verbal and written communication skills.
- Ability to empathise with customers and provide clear and concise information.
- Strong problem-solving skills and the ability to think on your feet to resolve customer queries
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
- Go getter personality
- Smart & ready to work in team
- Collaborative and problem solving
- Having an ever-learning attitude
- Positive & Self-Motivated
**Benefits**:
Excellent Communication Skills, Positive Attitude, Microsoft office, Excel
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