Service Advisor

7 days ago


Varachha Surat Gujarat, India SURAT MOTORCARS LLP (SURAT KIA) Full time

Greet customers warmly and assess their service needs.
- Listen to customer concerns regarding vehicle performance and explain available services.
- Provide accurate information about maintenance schedules, repair estimates, and timelines.
- Schedule vehicle service appointments, ensuring efficient use of workshop capacity.
- Keep customers informed about the progress and status of their vehicles during servicing.
- Coordinate with technicians to prioritize urgent repairs and meet delivery timelines.
- Educate customers on recommended maintenance and additional services to enhance vehicle performance.
- Upsell service packages, accessories, and extended warranties to boost customer satisfaction and dealership revenue.
- Prepare and maintain detailed job cards for each vehicle, including service history and customer instructions.
- Ensure all necessary paperwork, such as warranties and insurance claims, is completed accurately.

Pay: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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