International Customer Support Associate

2 weeks ago


Ghansoli Navi Mumbai Maharashtra, India Hire Lab Career Solutions Full time

**Job Title**: International Voice Process - Customer Service Executive

**Location**: Mumbai Metropolitan Region (Boundaries: Ambernath - Ghatkopar [Central Line], Thane - Panvel [Trans Harbour], Vashi - Chembur [Harbour Line])

**Work Mode**: Work from Office

**Job Roles & Responsibilities**
- Handle customer calls for international clients.
- Provide high-quality support and resolve customer queries efficiently.
- Ensure excellent communication and customer experience.

**Eligibility Criteria**
- **Education**: 12th Pass / Graduate (Any stream)
- **Experience**: Minimum 6 months of international voice process experience
- **Skills**: Excellent English communication skills (mandatory)
- **Documents**: All previous company documents are mandatory

**Salary & Benefits**
- **Australia Process**: ₹25,000 per month
- Shift Timing: 3:30 AM - 1:30 PM (9-hour shift)
- Week Off: Saturday & Sunday
- **US Process**: ₹23,000 in-hand + ₹1,250 night allowance
- Shift Timing: 5:30 PM - 6:30 AM (9-hour shift)
- Week Off: Saturday & Sunday

**Interview Rounds**
- HR Screening
- Operations Round

**Important Note**

**Job Types**: Full-time, Permanent

Pay: ₹23,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- International Customer Support: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9109207022



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