Receptionist

1 week ago

Chennai Tamil Nadu, India Invention Placement Services Full time

**Description**

**Job Summary**
- We are seeking a professional and friendly **Hospital Receptionist**to be the first point of contact for patients and visitors.
- This role involves managing the front desk, coordinating appointments, maintaining patient records, and ensuring a smooth flow of operations within the hospital.
- **Salary is Negotiable.**

**Key Responsibilities**

**Patient Interaction**:

- Greet patients, visitors, and staff in a courteous and professional manner.
- Assist patients with registration and direct them to the appropriate departments.
- Provide information about hospital services, procedures, and policies.
- **Appointment Management**:

- Schedule, confirm, and reschedule patient appointments.
- Coordinate with doctors, nurses, and other departments for appointment availability.

**Administrative Tasks:Front Desk Operations:Coordination**:

- Maintain accurate and up-to-date patient records and ensure confidentiality.
- Process payments and issue receipts for hospital services.
- Manage the reception area, ensuring it is clean and welcoming.
- Handle patient inquiries and resolve or escalate complaints when necessary.
- Monitor and manage the waiting area to ensure patient comfort.
- Collaborate with medical and administrative staff to ensure smooth operations.
- Assist with billing, insurance processing, and documentation as needed.**Qualifications**:

- High school diploma or equivalent (Bachelor’s degree

**Key Skills**:

- Excellent verbal and written communication skills.
- Empathy and professionalism when dealing with patients.
- Ability to work in a fast-paced, high-pressure environment.
- Attention to detail and problem-solving skills.

**Work Environment**
- Hospital-based, with extensive patient interaction.
- May require flexible working hours, including weekends or shifts.

**Category**

Administration / Management

**Preferred Education**

Bachelor Degree

**Key Skills**

Excellent Communication Skill, Customer Service, Time Management Skills, Attention to Detail, Problem-solving

Pay: ₹12,000.00 - ₹15,000.00 per month

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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