Non Voice Process

1 day ago

Electronic City Bengaluru Karnataka, India IntouchCX Full time

**Greetings from IntouchCX **

**Contact : HR Prabhavathi**

**Phone number : 7483273683**

**Interview Details**

Date: Mon - Friday

Time: 10:00 AM 3:00 PM IST

**Venue**: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100
Landmark: opposite to Kauvery Hospital

Location: Bangalore( Face to Face Interview)

**If you're interested in this position, you can revert me back or you can directly contact me 7483273683.**

**This role involves**:

- Going the extra mile to engage customers in solving issues and ensuring satisfaction
- Quickly and effectively building rapport with customers while diagnosing and resolving i issues
- Providing white glove service and having the ability to provide an overall excellent customer experience
- Managing customer expectations regarding estimated response times.

**Critical Skills**:

- Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
- Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs
- Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

**Educational/Work Experience and Requirements**:

- Must successfully pass a background check
- Plus 2 ( PUC )is a must. Any Graduation degree
- Must have at least six months customer service experience or equivalent
- Experience in the gaming/tech support industry is a plus
- Perks and Benefits:

- 2 way free cab and food provided
- Attractive incentives and attendance bonus is also provided

**To schedule your interview kindly cantact**

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹450,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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