It, Euc Administrator

2 days ago

Gurugram Haryana, India MKS Instruments Full time

A Day in Your Life at MKS:
As an EUC Administrator at MKS, you will partner with internal IT customers to support all EUC initiatives here at MKS. In this role, you will report to the EUC IT Manager.

You Will Make an Impact By:

- Use SCCM and Intune software update groups to keep Windows workstations and servers patched to correct levels.
- Identify, analyze, and resolve system problems with both short-term workarounds and long-term solutions.
- Write Powershell scripts to automate systems administration tasks.
- Manage ticket queue to for request and incidents. Drive those to fulfillment, resolution, and root cause.
- Respond to escalated service desk/team requests.
- Operational support / activities for the above
- The position will be a champion for MKS cybersecurity efforts and will work closely with the cybersecurity team
- Cultural awareness, as the company is working internationally with IT customers and vendors

Skills You Bring:

- Working knowledge of client, server, network, and cloud architectures
- 5+ years SCCM experience, supporting software packaging, patching, OS deployments, task sequences, queries, reporting
- 5+ years Intune experience, supporting software packaging, patching, MDM, MAM, Autopilot
- Functional understanding of Microsoft SQL Server and Active Directory
- Experience working in a global organization
- Experience with large scale implementations and integrations of corporate IT systems
- Working hours will be based in “US eastern standard time”, to allow collaboration with the global team
- Strong analytical and problem-solving skills.
- Excellent communication, documentation, and reporting skills.
- Ability to work collaboratively in a team and manage multiple projects.

LI-MK1

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