Collection Executive
20 hours ago
**Job Summary**:
The Collection Executive is responsible for ensuring timely collection of payments from clients/customers. The role involves communicating with clients, resolving billing issues, and maintaining accurate records of collection activities.
**Key Responsibilities**:
- Contact customers to follow up on outstanding invoices.
- Maintain records of collection activities and update the internal database.
- Resolve customer queries related to billing and payments.
- Collaborate with the sales and finance teams to reconcile accounts.
- Generate reports on collection status and delinquent accounts.
- Negotiate payment plans when necessary.
- Escalate problematic accounts to the Collection Manager.
**Qualifications**:
- Bachelor’s degree in Finance, Commerce, or related field.
- Proven experience in a similar role (1-3 years preferred).
- Strong communication and negotiation skills.
- Knowledge of accounting and billing procedures.
- Proficiency in MS Office and accounting software (e.g., Tally, SAP, QuickBooks).
**Key Competencies**:
- Attention to detail
- Persistence
- Customer service orientation
- Time management
- Problem-solving skills
**Job Types**: Full-time, Permanent
Pay: ₹9,946.52 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- collection: 1 year (required)
**Location**:
- Thrissur R S, Thrissur, Kerala (required)
Work Location: In person
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