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Front Desk Executive

2 weeks ago

Andheri Mumbai Maharashtra, India Lumos Cowork Full time

**Job Title: Front desk Assistant**

**Location**: Mumbai **Employment Type**: Full-time

**About Us**

Lumos Cowork is a collaborative and vibrant coworking space that fosters productivity, creativity, and community. We provide a professional yet friendly environment for businesses, startups, and freelancers to thrive.

As a **Front Desk Executive**, you’ll be the face of Lumos Cowork, ensuring our members have an exceptional experience while efficiently managing the day-to-day operations of the coworking space.

**Qualifications**
- Bachelor’s degree in Hospitality, or a related field.
- Atleat 1 year of experience in community management, customer service, hospitality or office administration.
- Proficiency in office tools like Google Sheets, Google Docs, and other basic software.
- Strong organizational, multitasking, and problem-solving skills.
- Excellent interpersonal and communication skills (both verbal and written).
- A passion for fostering connections and creating a sense of community.

**Compensation (CTC)**
- **₹20,000/- per month**.

**Key Responsibilities1. Community Engagement**
- Build strong relationships with members to understand their needs and ensure a positive experience.
- Act as the primary point of contact for members, addressing queries, concerns, and feedback promptly.
- Foster collaborations among members by identifying synergies and connecting them.

**2. Operations Management**
- Oversee the daily operations of the coworking space, maintaining a clean, organized, and welcoming environment.
- Coordinate with vendors for supplies, maintenance, and repairs as needed.
- Monitor and manage meeting room bookings to ensure fair usage and availability.
- Enforce compliance with house rules and coworking etiquette (e.g., meeting room use, cleanliness).

**3. Event Planning & Execution**
- Plan and execute small meetups.
- Engage members in the planning process to foster inclusivity and build community spirit.

**4. Administrative Tasks**
- Prepare and present monthly reports on occupancy rates, member feedback, and event outcomes.
- Assist with onboarding new members, ensuring a seamless integration into the coworking community.

Pay: Up to ₹20,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Do you have any Experience in Customer Service or Hospitality?

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 15/05/2025