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Field Collection Executive

2 weeks ago

Surat Gujarat, India Adhaan Solution Pvt. Ltd. Full time

**Position: Field Collection Executive**

**About Company**:
Navi is one of the fastest growing financial services companies in India providing Personal & Home

Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build

financial services that are simple, accessible and affordable.

What makes you a good executive at Navi?
- Ability to learn
- Being disciplined
- Communicating well

**Job Role**:

- Follow-up with customers for recovery of overdue amounts through field visits to customer’s

address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct

& legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM,

performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App
- Ensure that the weekly/monthly collection target is met
- Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner

What are some of the good to have skills for this role?
- Any education background
- **1 - 5 years of experience in collections ,sales or Field operations role.**
- Fluent and proficient in communication in the local language
- Take responsibility of effectiveness and timely completion of work
- Understanding of the Loan process and documents as informed in training
- Planning, organizing, and time management skills along with the ability to prioritize tasks/visits

**Salary**: ₹18,000.00 - ₹19,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Surat, Gujarat (required)

Ability to Relocate:

- Surat, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
9426562011