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Loan Officer

2 weeks ago

Latur, India Ujjivan Small Finance Bank Full time

**Loan Officer-Micro Banking-4493 Latur**:
West 4493-Latur, Latur, Maharashtra, India
- Department
- WEST BUSINESS
- Job posted on
- Aug 12, 2025
- Employment type
- Permanent

**Business/ Financials**
- Develop and execute strategies to acquire new unsecured loan customers
- Collaborate with the liabilities team to cross-sell unsecured loans
- Follow up on leads provided by team various channels within defined TAT
- Achieve monthly loan disbursement targets through acquisition of new customers and conversion of existing customers
- Coordinate with Products & Marketing department to carry out marketing drives at his/her assigned and catchment areas for unsecured loans
- Prospect new customers, maintain database of the leads, meet & convert select prospects and manage the relationship thereafter
- Attend center meetings to generate leads for Unsecured loans and actively driving conversion of existing borrowing customers into SBL customer
- Cross sell other products of Ujjivan and pass quality leads to respective officers/staff
- Share customer insights/product related feedback with the Branch Head and Area Manager - Microfinance
- Provide inputs pertaining to revision of product and credit policies to the respective teams on the basis of geography specific considerations

**Customer**
- Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services and establish professional relationship with them, with a long-term perspective
- Conduct the appraisal process of potential customers in a courteous manner without compromising quality
- Guarantee confidential treatment of all the information gathered from customers

**Internal Process**
- Cooperate with credit department in case of identifying discrepancies or problems in customer’s information, reports, etc.
- Coordinate with Liabilities team if applicable, to ensure bank accounts are opened/activated to disburse loan amount and necessary standing instructions to repay monthly disbursements and provide savings tool to customers
- Perform loan utilization check and follow up on disbursed loans, especially of the ones not paying on time
- In case of arrears, visits customers for loan recovery and coordinate with collections officer to update the status periodically

**Learning & Innovation**
- Maintain up to date knowledge of Unsecured loans as well as a working knowledge of other products offered in branch
- Inform Branch Head about demand in the assigned area as well as on competition on a regular basis
- Ensure adherence to training man-days/ mandatory training programs for self
- Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines