Production Service Systems Administrator

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide issue support to a wide range of complex production environment problems related to immense growth, scaling, demonstrating the cloud, extremely dedication, and high availability requirements.

Work with Oracle's world-class technology to develop, implement, and support Oracle's global infrastructure.

Team members are recognized for Fusion Middleware (FMW) product and technology expertise mainly on Oracle Cloud Infrastructure Gen-1 & Gen-2 and understanding of how they are applied to build customer solutions. They are called upon to create standards for architecture and sizing, help customers develop solutions to solve business problems, and develop the project and technical plans to upgrade software, modify configurations, change integration solutions, and add additional functionality.

The team has global membership and responds to customer requests and incidents around the clock, 7 days a week.

/IC4

Career Level - IC4
- Solid understanding of Platform as a service (PaaS) preferably Oracle SOA Cloud Service, Java Cloud Service, and various Marketplace offerings in Oracle
- Fusion Middleware 11g and 12c: WebCenter Suite including Content and Imaging, SOA Suite, OIC, MFT, OSB, Weblogic, BPM Suite, WebCenter Sites
- Coordinate, fix, integrate, manage via CLI and Fusion Middleware Control, plan/complete patching and major upgrades. Triage and resolve critical outage and availability incidents for the FMW products.
- Working knowledge of the Infrastructure-as-a-service (IaaS) service model of Oracle Cloud Infrastructure (OCI) or any similar cloud providers. knowledge of key concepts like Compute, Storage, networking, Security & Identity, and databases.
- Automation of various IaaS and PaaS offerings using REST APIs and Inbuilt CLIs for Cloud Infrastructure.
- Technical proficiency in Oracle Middleware components and Linux.
- Good knowledge in Cloud platform. Preferably on OCI.
- Should be able to fix independently any issues in WebLogic installation, configuration, and production instance.
- Good Administration knowledge of IDCS (Oracle Identity Cloud Service)
- Good Oracle Database administration knowledge
- Linux operation system knowledge and Linux Scripting knowledge
- Basic Networking knowledge and experience in using Load Balance tools.
- Good communication skills and ability to collaborate with multiple teams.
- Should have experience in supporting Production environments.
- Support and fix of Non-Prod & Production environments.
- Creation/deployment of new environments, systems, projects, etc
- First response for alerts, Monitoring alerts, Service Requests, Sev.1 Incidents.
- Knowledge of Capacity planning & Hardware requests
- Ensure production security standards are followed.
- Ensure monitoring is robust and effective.
- Zero downtime deployments and a high availability attitude
- Required to work in shifts including night shifts and to provide on-call support outside business hours including weekends.

Diversity and Inclusion:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

That’s why we’re committed to crafting a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re encouraged to go beyond what’s been done before.