Tl Operations

5 days ago

Bengaluru Karnataka, India Excellent Opportunity Full time

As a Team Lead - Operations, you’ll lead a team of 15-25 Credit Advisors focused on

engaging with subscribed users, identifying repayment opportunities, and cross-selling tailored financial solutions. Your team will drive the entire performance from converting leads to maximizing repayments, while ensuring a seamless user experience.

This role blends sales ownership, operational execution, and performance analytics —

ideal for someone who thrives in fast-paced, high-accountability environments.

Key Responsibilities

Team Leadership: Lead a sales-oriented team of credit advisors. Drive motivation,

performance, and coaching for daily, weekly, and monthly sales targets.

Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and

upselling/cross-selling of credit repayment tools and products.

Revenue Strategy: Own the revenue funnel, improve efficiency, and reduce drop-offs

through real-time action.

User Engagement: Strategize outreach efforts to maximize touchpoints and

conversions from our subscribed user base. Design scripts and selling frameworks with

the team.

Data & Metrics: Track sales metrics such as contact-to-conversion ratio, revenue per

agent, AHT, talk time, and team productivity. Share daily reports and insights with

leadership.

Collaboration: Work closely with Product, Finance, and Growth teams to align on sales

campaigns, resolve tech blockers, and implement real-time changes.

Compliance & Process Adherence: Ensure adherence to process SLAs, customer

communication guidelines, and data handling best practices.

Performance Reviews: Conduct weekly reviews with the team, flag low performers, and

implement incentive strategies to boost momentum.

What We’re Looking For

1-4 years of team handling experience in inside sales, fintech

Strong experience leading sales/target-driven teams

Excellent in pitching, objection handling, and user communication

Proficient in Excel and reporting tools; data-first mindset

High ownership, ability to operate under pressure, and hunger to deliver results.

Prior experience in BFSI or fintech sales is preferred

B.Tech or MBA preferred

Pay: ₹350,000.00 - ₹700,000.00 per year

Application Question(s):

- Are you proficient in MS Excel?
- Do you have at least 2 years of relevant experience in sales?
- Do you have experience handling a team for at least 1 year?
- Are you fluent in Hindi (speaking and understanding)?
- What is your current notice period?

Work Location: In person

**Speak with the employer**
+91 9971950133

  • TL-Ins Claims

    2 weeks ago

    Bengaluru, India Cognizant Full time

    Job SummaryThe TL-Ins Claims role requires a seasoned professional with 5 to 8 years of experience in the Data & Analytics Business. The candidate should have strong experience in claim adjudication claim manager role or medical coding - Healthcare/Insurance. Associate should have 2+ years experience in handling members teams This office-based position...

  • TL-Ins Claims

    1 day ago

    Bengaluru, Karnataka, India Cognizant Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job SummaryThe TL-Ins Claims role requires a seasoned professional with 5 to 8 years of experience in the Data & Analytics Business. The candidate should have strong experience in claim adjudication claim manager role or medical coding - Healthcare/Insurance. Associate should have 2+ years experience in handling members teams This office-based position...

  • Tl - Data Platform

    7 days ago

    Bengaluru, India Copperpod Digital Full time

    Bangalore, Karnataka, India Job Type Permanent - Full Time **About the Role**: We are on the hunt for a highly motivated TL - Data Platform **What You’ll do at Copperpod**: - Build large scale data pipelines and data sets that power crucial business decisions throughout the organization, automate regulatory reporting and ensure data - governance and...

  • Team leader Operation

    1 day ago

    Bengaluru, Karnataka, India Subhadra Jobs Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    TL for the Bpo, we need excellent communication in English and Hindi, attrition,shrikage,Kpi,Kra bpo matrix calculation all skill and atleast on paper1 years exp. as TL should be there.looking immediate joiner.Inbound process ecommerce background.

  • Hub Operations Executive

    1 week ago

    Bengaluru, India Flipkart Full time

    Job Description Job Summary - Ensure Hub opening & closing is done as per operational standards and requirements. - Supervise the Sorters who receive the shipments. - Planning as per available resources and allocating shipment for bike and van deliveries. - Ensure all team members are trained and are aware of operational standards. - Sorting shipment as...

  • Operations Lead

    2 weeks ago

    Bengaluru, India Golden Opportunities Full time

    Job Overview: We are looking for a dynamic Operations Team Leader who can join immediate or 15 days of notice period with experience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations. Key Responsibilities: Lead a team of 20+...

  • Operations Lead

    1 day ago

    Bengaluru, Karnataka, India Golden Opportunities Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Overview:We are looking for a dynamic Operations Team Leader who can join immediate or 15 days of notice period with experience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations.Key Responsibilities:Lead a team of 20+ agents...

  • Oracle Otm

    1 day ago

    Bengaluru, Karnataka, India Elfonze Technologies Full time

    **Job Information**: Date Opened - 07/08/2025 Job Type - Full time Industry - IT Services City - Hyderabad, Bengaluru State/Province - Karnataka Country - India Zip/Postal Code - 560001 - Experience in a logistics operations management and/or management consulting in transportation management systems - Good knowledge of how OTM integrates with Oracle...

  • Sr. Specialist

    2 weeks ago

    Bengaluru, India Booking Holdings Full time

    Job Overview You will be working closely with both Procurement and P2P teams as well as be a key support for both internal and external stakeholders regarding payment queries, S2P & Procurement processes and how to navigate through our Purchasing tool - Ivalua. You will be supporting the business and vendors to ensure that they are registered in the...

  • Sr. Specialist

    1 day ago

    Bengaluru, Karnataka, India Booking Holdings Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job OverviewYou will be working closely with both Procurement and P2P teams as well as be a key support for both internal and external stakeholders regarding payment queries, S2P & Procurement processes and how to navigate through our Purchasing tool - Ivalua.You will be supporting the business and vendors to ensure that they are registered in the Purchasing...