Sr. Specialist

Job Overview

You will be working closely with both Procurement and P2P teams as well as be a key support for both internal and external stakeholders regarding payment queries, S2P & Procurement processes and how to navigate through our Purchasing tool - Ivalua.

You will be supporting the business and vendors to ensure that they are registered in the Purchasing tool - Ivalua, provide quality control over the database, and guidance to the stakeholders on S2P and Procurement processes, ensure they are compliant and paid on time

Implement all approved financial practices and processes.

Key Responsibilities

• Ensure all the stakeholders (buyers, approvers and vendors) understand the S2P/Procurement process. The goal is to ensure that all invoices and payment requests are authorized and paid on time according to company policies, accounting regulations and Sarbanes-Oxley requirements.
• Monitor, and follow up and on outstanding GR/IR with buyers and vendors
• Support the business regarding PR/PO related queries by providing information via tickets and chats as well as regular and ad hoc training sessions.
• Work closely with vendors, AP team and PayOps team regarding overdue invoices and ensure resolution is provided in a timely manner and can be avoided in the future.
• Monitoring blocked invoices and ensuring invoices are being actioned and paid within the payment term.
• Monitoring Non-PO invoices by issuing reports and contacting departments and individual teams to ensure PRs are being raised for all non-PO invoices that are not covered by an exception rule as per No PO No Pay policy.
• Continuous vendor master data management to ensure the data quality standards are met and adhere to internal control and compliance policies; collaborate with other departments to identify data errors and ensure data integrity.
• Ticketing system ownership, you will own and resolve tickets allocated to you by the TL or Seniors across different categories, and you are expected to proactively monitor the New queue and take action/tickets into your ownership outside of TL allocations.
• Ensures monthly and quarterly SOX Controls, Finance Policies, Documented Procedures are enforced.
• Support Procurement Operations management in their daily operational activities and necessary reporting.
• Role model living Booking values and Booking formula and support team members.
• Performing any ad-hoc tasks related to the ProcOps team. Additional Responsibilities:
• Backup / Acting TL in TL absence to stakeholders, vendors and LT members.
• Escalation point of contact in addition to TL.
• Responsible for supporting the TL / Management daily in operational efficiencies.
• Responsible for supporting the TL / Management in improving innovation in processes and improving impact of team deliverables.
• Responsible for supporting the TL / Management in meeting Team Objectives.
• Ticket queue daily review & allocation of to team.
• Passport rights review, approvals, rejection & quarterly sign off

Knowledge Skills & Abilities

• Strong knowledge with procurement systems like Ivalua (preferred), Coupa, Ariba or similar.
• Exposure to ERP systems preferred (SAP, etc.).
• Ability to find scalable solutions for support related issues.
• Goes right to the core of the issue because of extensive knowledge and experience.
• Displays thorough knowledge on all systems we are using internally and externally.
• Functions as an escalation point and/or source of knowledge for Procurement Support.
• Ability and willingness to balance multiple tasks of different sizes and business importance
• Spots immediately whether a task or issue is business critical and/or urgent.
• Makes logical trade-offs between his/her work and business critical requirements.
• Makes knowledge driven decisions that have good impact and consistency.