Sales Coordinator

**Job Title**:Sales Coordinator - Facilitator Management**
**Location**: Chennai
**Department**: Sales & Business Development
**Reports To**: Sales Manager

**Company Overview**:
HELYXON is a pioneering **MedTech enterprise** in collaboration with **IIT Madras**, based in Chennai. We specialize in **remote patient monitoring**, enhancing treatment certainty, and improving healthcare outcomes. Our innovative digital solutions cater to hospitals, home care, and teleconsultation, ensuring **affordable and accessible healthcare**.

**Job Summary**:
**Key Responsibilities:Facilitator Management**:

- Act as the **primary point of contact** for facilitators and address their queries.
- **Onboard, train, and support** facilitators in understanding product offerings, pricing, and sales strategies.
- Monitor and **evaluate facilitator performance**, ensuring targets are met.
- Ensure facilitators have access to the latest **marketing materials, product updates, and sales tools**.

**Sales Coordination**:

- Assist the sales team in managing **leads, inquiries, and customer follow-ups**.
- Maintain and update **sales reports, facilitator performance data, and market insights**.
- Work closely with the **sales, marketing, and operations teams** to streamline sales processes.
- Coordinate sales meetings, training sessions, and feedback loops with facilitators.

**Customer Relationship Management (CRM) & Documentation**:

- Keep CRM software updated with **facilitator details, sales transactions, and customer interactions**.
- Ensure all **facilitator agreements, compliance documents, and performance records** are maintained.
- Prepare and share periodic reports on sales progress, facilitator engagement, and challenges.

**Process Improvement & Support**:

- Identify areas for improving **facilitator engagement, sales efficiency, and market penetration**.
- Develop best practices and provide suggestions to optimize **sales and facilitator management processes**.
- Handle escalations and ensure quick resolution of any facilitator or customer issues.

**Required Skills & Qualifications**:

- **Bachelor’s degree** in Business Administration, Sales, Marketing, or a related field.
- **1-3 years** of experience in sales coordination, sales support, or managing sales facilitators.
- Strong **communication, relationship management, and problem-solving skills**.
- Proficiency in **CRM software, MS Office (Excel, Word, PowerPoint), and reporting tools**.
- Ability to **analyze sales data, track performance, and generate insights**.
- Well-organized, detail-oriented, and capable of multitasking in a fast-paced environment.
- **Experience in MedTech, healthcare, or SaaS-based sales** is an added advantage.

**Preferred Qualifications**:

- Prior experience in **facilitator/channel partner/vendor management**.
- Knowledge of **healthcare sales, distributor networks, or B2B sales operations**.
- **Multi-language proficiency** is a plus for better facilitator communication.

**Why Join Us?**
- Work in a cutting-edge **MedTech company** collaborating with **IIT Madras**.
- Contribute to a mission-driven organization focused on **affordable healthcare solutions**.
- Opportunity to **grow within the sales and business development vertical**.

If you are a proactive, organized, and driven professional with a knack for managing **facilitators and sales operations**, we would love to hear from you

**Job Types**: Full-time, Permanent

Pay: ₹10,045.01 - ₹28,827.32 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person