Fraud Prevention Officer

6 days ago

Hyderabad Telangana, India Aloden Inc Full time

**Overview**:
We are seeking an Analyst to investigate and resolve customer disputes related to bank transactions and services. This role involves analyzing claims, detecting fraud, and ensuring compliance with banking regulations.

**Key Responsibilities**:

- Investigate disputed transactions (unauthorized charges, errors, etc.).
- Collect and analyze data from transaction histories and bank records.
- Communicate with customers to clarify disputes and provide updates.
- Detect and report potential fraudulent activities using specialized tools.
- Ensure disputes comply with regulatory and internal guidelines.
- Collaborate with internal teams and external parties to resolve disputes.
- Document cases and outcomes for compliance reporting.

**Skills**:

- Strong analytical and problem-solving skills.
- High attention to detail.
- Clear communication with customers and teams.
- Familiarity with banking regulations (e.g., Regulation E).

Pay: ₹220,073.25 - ₹857,798.33 per year

Schedule:

- Night shift

Work Location: In person

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