Customer Support Executive

2 days ago

Sholinganallur Chennai Tamil Nadu, India AUXUS FOODTECH LLP Full time

Update the company database by inputting information from each call and keeping every customer field current
- Collaborate with the Operation team to develop efficient methods for handling issues with larger revenue customers
- Work on special short-term projects to offer customized support for new products or products at end-of-life
- Monitor the customer satisfaction levels and develop methods for increasing them
- Assist in creating ways for delivering excellent customer service to irate or problematic customers
- Strong English written & Verbal communication
- Local Language - Tamil is mandatory

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Sholinganallur,, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Tamil (preferred)
- English (preferred)

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