Customer Support
1 week ago
Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
-
Customer Support Executive
12 hours ago
Esplanade, Kolkata, West Bengal, India Work Panda Cooperation LLP Full timeWe are looking for female telecaller who have a minimum of 6 months of experience in the customer support executive field. **Roles & Responsibilities** - Making calls to the customers. - Convincing the customers and scheduling appointment with them. - Taking in the feedback from the customer subsequently. **Eligibility** - She must have at least 6 months...
-
Customer Support
13 hours ago
Kolkata, West Bengal, India Hach Full timeSupport Sales Team - Support bid process by researching, preparing and obtaining bid documents - Enter orders into the ERP system - Assist with requests on pricing, shipping, availability questions, terms and stock information - Assist in resolving customer complaints and problems - Qualify leads At Veralto, we value diversity and the existence of...
-
Customer Support Executive
7 hours ago
Kolkata, West Bengal, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCriteria:Candidates should be comfortable with WORK FROM OFFICE module.Candidates should be fluent in English & Hindi communication.Typing speed Should be 30/90.Comfortable with Rotational shift (24*7)Graduates are preferred, but undergraduates are also good to go.Both Freshers and Experience candidates can apply.Note that experience candidates must have 1...
-
Customer Support Executive
2 days ago
Kolkata, West Bengal, India edutinker Full time**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...
-
Customer Support Associates
13 hours ago
Kolkata, West Bengal, India 10xgrowthaccelerator Full timeWe are hiring **Customer Support Associates** one of India’s leading digital payment platforms. This is an excellent opportunity for fresh graduates to launch their career in customer support. The role involves handling customer queries via both voice and non-voice channels. **Eligibility Criteria** - **Education**: Graduation (must be the highest...
-
Customer Support Associate
12 hours ago
Kolkata, West Bengal, India Connect Galaxy Full time_**We are Hiring!!!**_ **Designation**: Customer Support Associate **Flipkart Chat Blended Process** **Salary**: 12,700 - 15,300 **Qualification**: Graduate **Experience**: 6moth's - 2 year **Ready to work in 24/7 Shifts** 9 hour's shift 7 1 Rotational week off **Excellent verbal & Written communication skill in English & Hindi** **Should have a...
-
Customer Support Representative
6 days ago
Kolkata, West Bengal, India Vicom Security Private Limited Full timeRole Title: Customer Support Executive Location: Kolkata Office (Beck Bagan Row) Key Responsibilities: - Guide customers through installation, product usage, and troubleshooting - Provide post-sales assistance, including warranty queries and complaints - Coordinate with the technical/service team for unresolved issues - Excellent command of English,...
-
Customer Support Executive
13 hours ago
Kolkata, West Bengal, India KocharTech Full timeJob Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid and complete information by using the right methods/tools - Maintaining a positive,...
-
Customer Support Representative
2 days ago
Kolkata, West Bengal, India Credent HR Full time**Position/Job Title**: Voice Process (Customer Support) **Location**: Kolkata **Salary**:upto 25k CTC **Work Mode**:Work from Office (5 days/week) **Shifts**: General or UK Shift **Experience**: 2 months to 2 years (International -Voice - Customer Support - BPO background Mandate) **Process Type**: International Voice Process only **Notice Period**:...
-
Customer Support Executive
2 weeks ago
Kolkata, West Bengal, India Teleperformance Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...