Csa (Customer Service Associate)

2 days ago

Bengaluru Karnataka, India DDAS HUB Full time

Customer Service Associate at Jify

Skills Required: Customer Relations,Customer Relationship Management (CRM),Customer Service,Inbound Calls,Microsoft Excel,Microsoft Office,Online Chat,Oral / Verbal Communication,Outbound Calls

Excellent Written & Verbal communications in English and Hindi (Must have) Tamil/Telugu /Malayam(plus)

Location:

- Bangalore (WFO)

Budget
- upto 3.5 LPA

Experience
- 6 months-2 Years

Relevant experience
- 6 months is needed

Interview process
- 2 rounds Virtual & final round in person /onsite)

Notice period
- Immediate joiners

Role - Customer Service Associate:

- Take full ownership and accountability of the assigned tasks
- Resolution & closures of tasks as per defined TAT - Consumer
- Recording of data with accuracy on Tools set up for the department
- Go beyond an extra mile for any issue resolution by liaising with internal stakeholders
- Provide WOW customer experience on every single interaction through any mode of communication while dealing with Customers.

Successful Applicants:

- Excellent Written & Verbal communications in English and Hindi (Must have) Tamil/Telugu /Malayam(plus)
- Taking full Ownership & Accountability of issue resolution for driving Customer.
- A ‘Go Getter’ who would very carefully - Listen, Resolve, Escalate and ‘Be the Reason’, for driving Customer Happiness, Centricity and Obsession.
- Usage of tools like Excel and CRM
- Enthusiastic, willing to learn, multitask.
- Any HSC, Graduate & Post Graduate (Fresher or more 1-2 years of relevant work experience)
- Should have preferably worked in reputed Domestic/International BPO catering

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Six months to two: 1 year (required)

**Language**:

- Excellent English (required)

Work Location: In person

  • Customer Service Associate

    2 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **We are currently Hiring for Customer Service Associate (CSA) Non-Voice** **Contact HR Richard** **Phone number 8147091021** The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: **communications** Building credibility and trust with the customer by empathizing with their problem in words **Proactively understanding their...

  • Customer Service Associate

    5 days ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **We are currently Hiring for Customer Service Associate (CSA) Non-Voice** **Contact HR Richard** **Phone number 8147091021** The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: **communications** Building credibility and trust with the customer by empathizing with their problem in words **Proactively understanding their...

  • Customer Service Associate

    6 days ago

    Bengaluru, Karnataka, India Wroots Global Private Limited Full time

    **Hiring for Customer Service Associate (CSA) Voice** Dear Applicant, We are actively hiring for the role of Customer Support Associate, WorkSpace: Work from Office Language: English (additional languages may be required) Roles And Responsibility: Having daily interactions with the customer to handle issues from end to end via call Going the extra mile...

  • Csa - Bangalore

    6 days ago

    Rajajinagar, Bengaluru, Karnataka, India Connectwell Industries Pvt. Ltd. Full time

    We have an opportunity for CSA (Customer Service Associate) at Connectwell Industries Pvt. Ltd. Location: Bangalore (Rajaji Nagar) Experience - 2-6 Years Qualification: Any Graduate **Job Description**: - Order Management - Customer Management - Sales - MIS report - Collection Management - Post Sales Shipment/ Customer grievance redressal If...

  • Csa (Customer Service Associate)

    4 days ago

    Hebbal, Bengaluru, Karnataka, India Teleperfomance Full time

    We are hiring for customer service associate Languages: english Other languages: Any one in tamil/telugu/hindi/malayalam Minimum 1 year in customer service 6 months in banking added advantage Both male/female preferred Pay: ₹336,000.00 - ₹396,000.00 per year **Benefits**: - Provident Fund Schedule: - Morning shift - Rotational...

  • Csa (Customer Service Associate)

    3 days ago

    Bengaluru, India 24-7 Intouch Full time

    **THE ROLE: Customer Service Associate - Non-Voice** **About Intouch Cx** Intouch Cx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** Are you a...

  • Csa (Customer Service Associate)

    4 days ago

    Bengaluru, India Well ness forever Full time

    Customer Service Associate Job Responsibilities: Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. **Job Types**: Full-time, Permanent **Salary**: ₹15,500.00 -...

  • Csa Voice Process- Tamil and Malayalam for Bengaluru

    4 days ago

    Bengaluru, Karnataka, India Boston Business Solutions Full time

    CSA Voice process - Tamil and Malayalam for Bengaluru Job Designation Customer Service Associate Voice Process Work Location Bangalore Qualification Grads Undergrads Language Basic English nbsp Tamil Malayalam Age upto 30 years Fresher Experienced Rotational Day Shift Rotational Week Off Salary ₹15500 Take Home (₹19000 CTC) Walk-in Drive in Chennai on...

  • Customer Service Associate

    4 weeks ago

    Bengaluru, Karnataka, India IntouchCx Full time

    Greetings from IntouchCX We are currently Hiring for Customer Service Associate  - International Non Voice ProcessThe role of Customer Support Associate (CSA), will be responsible for:Answering player support queries via Email and Chat Troubleshooting game issues via Email and Chat Answering player queries about features and functionalities of the clients...

  • Customer Support Associate

    3 days ago

    Bengaluru, Karnataka, India e Satisfy Solutions Full time

    We are Hiring For Customer Support Associate Designation : Customer Support Associate Process : E-Commerce Qualification: UG/ Graduate can apply Shifts : Rotational, 5.5 days working **Job Location**: Sivancheeti Gardens, Shivaji Nagar, Bangalore Skills : Good spoken English and typing speed Salary Package : Upto 3.5 LPA for experienced (Min 1 Year...