CSA - Customer Service Assistant

2 days ago

Bengaluru, Karnataka, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced CSA - Customer Service Assistant to join our team at Manque Global Services Pvt Ltd. The ideal candidate will have 1-3 years of experience in customer service, preferably in the hotels and restaurants industry.

Roles and Responsibility

  • Provide exceptional customer service to clients and ensure their satisfaction.
  • Handle customer complaints and resolve issues professionally and courteously.
  • Collaborate with internal teams to improve customer experience and enhance service quality.
  • Develop and maintain strong relationships with customers to increase loyalty and retention.
  • Identify opportunities to upsell and cross-sell products or services to customers.
  • Maintain accurate records of customer interactions and transactions.

Job Requirements

  • Excellent communication and interpersonal skills are required to work effectively with customers and internal teams.
  • Strong problem-solving and analytical skills are necessary to resolve complex customer issues.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficiency in using computer systems and software applications is essential.
  • Strong attention to detail and organizational skills are needed to maintain accurate records and reports.
  • Ability to adapt to changing situations and priorities with a positive attitude and flexibility.

  • RCM Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India CUSTOMER SERVICE,RCM Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

  • Certifier I

    1 week ago

    Bengaluru, Karnataka, India CSA Group Full time ₹ 1,20,000 - ₹ 1,50,000 per year

    Employment StatusRegularTime TypeFull timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...

  • Certifier II

    1 week ago

    Bengaluru, Karnataka, India CSA Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Employment Status:RegularTime Type:Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...

  • Certifier II

    2 weeks ago

    Bengaluru, Karnataka, India CSA Group Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Employment Status:RegularTime Type:Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...

  • Accounts Receivable Specialist

    6 days ago

    Bengaluru, Karnataka, India CSA Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Employment Status:RegularTime Type:Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...

  • Certifier II

    2 weeks ago

    Bengaluru, Karnataka, India CSA Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Employment Status:RegularTime Type:Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...

  • Senior Lab Technician

    2 weeks ago

    Bengaluru, Karnataka, India CSA Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Employment Status:RegularTime Type:Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...

  • Senior Lab Technician

    1 week ago

    Bengaluru, Karnataka, India CSA Group Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Employment StatusRegularTime TypeFull timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...

  • Certifier II

    2 weeks ago

    Bengaluru, Karnataka, India CSA Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Employment Status:RegularTime Type:Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...

  • Certifier II

    1 week ago

    Bengaluru, Karnataka, India CSA Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Employment StatusRegularTime TypeFull timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...