Tele Calling Executive
1 week ago
**Overview**:
**Key Responsibilities**:
- Make outbound calls to potential students and parents.
- Provide detailed information about courses and services.
- Address inquiries and resolve concerns effectively.
- Promote Study Palace Hub’s values and offerings.
- Maintain records of calls and interaction details in the CRM system.
- Collaborate with team members to achieve required targets.
- Handling both inbound and outbound calls as per business requirements.
- Key Performance Indicators (KPIs).
**Qualifications**:
- Bachelor’s degree in any stream.
- Excellent verbal communication skills (English & Hindi).
- Proficient in Microsoft Office and office management software.
- Strong interpersonal skills and a positive attitude.
- Ability to work independently and as part of a team.
- Previous experience in tele calling or customer service is a plus.
- Ability to handle rejection and work under pressure.
- Detail-oriented and able to manage customer data accurately.
- Problem-solving attitude with a focus on customer satisfaction.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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