Business Operations Professional

**Job ID**:193758
**Required Travel**: Minimal
**Managerial - No**
**Location**:India
- Pune (Amdocs Site)**

**In one sentence**:
Collaborate with cross-functional teams and develop business operation processes to achieve desired goals; Provide standard and ad-hoc analysis, reporting business related insights, improvement suggestions, and consultative services to unit's partners and other internal clients using business data; Support internal & pivotal initiatives.

**All you need is...**:

- Total experience required 5 to 7 Years.
- Hands-on experience working & leading on Asset management, Root Cause Analysis (RCAs), Change management, Incident management.
- Should be able to Lead and Manage related calls with relevant stakeholders.
- Has some financial background and is good with numbers Should be excellent with MS Excel.
- Has decent written and verbal communication skills.
- Open to learning and working on new tools /technologies and keen for growth.
- Also, some hands-on experience with Jira, Confluence and Wiki tools would be preferred.
- Knowledge of AWS (basic) and Project management will be an added advantage.

**What will your job look like?**:
You will:

- Be responsible for several cross unit processes/practices. Proactively provide integrative view and analysis of the various business aspects across unit/project(s) to enable better decisions making, build predictive routines and promotes risks mitigation.
- Identify & highlight trends/key issues and present results, pinpointing challenges, areas of concern and possible deviation from established plans in the domains under your responsibility. Be responsible for the execution of business improvement initiatives, internal/strategic project; Perform audits/reviews, proactively identify challenges/opportunities and extract lessons-learned to achieve business goals.
- Streamline work processes & demonstrate industry leading practices and standards across the unit/projects. Interface and work with business analysts and information system focal points.
- Work collaboratively and serve as a trusted advisor to the unit's partner's and other functions, providing crucial business operational support/consultancy ensuring that the business and operations of the unit are running on the specified cadence, adding value to unit's leadership discussions, operational discussions, etc.

**Why you will love this job**:

- Be a doer and trusted advisor across teams to ensure the business is achieving goals on a strategic level. Be a key member of a global, dynamic and highly interactive team with various possibilities for personal and professional development.
- You will have the opportunity to work in multinational environment for the global market leader in its field
- We provide stellar benefits starting from health insurance, accidental insurance, and life insurance We also provide multiple leave benefits including paid, casual, sick, maternity, paternity, and even marriage leaves
- Build an outstanding career path with us with industry leading internal mobility policies.

**Who are we?**:
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce