Procurement Business Partner

9 hours ago

Chennai Tamil Nadu, India Spendflo Full time

**Job Information**:
Job Type

**Full time**

Industry

**Technology**

City

**Chennai**

Country

**India**

As a Procurement Business Partner at Spendflo, you will wear two critical hats**:optimizing procurement operations** and **owning end-to-end customer success**.

You’ll ensure clients not only adopt Spendflo’s platform seamlessly but also achieve sustained value, leading to retention, upsells, and advocacy. This role combines operational excellence with hands-on client partnership.

**Key Responsibilities**:
**1. Strategic Procurement Leadership & Client Success**
- Serve as the trusted advisor for clients, aligning Spendflo’s platform with their procurement goals to drive adoption, ROI, and retention
- Own and grow a book of business that is allocated to you
- Define and monitor product adoption metrics (e.g., feature utilization, cost savings) to ensure clients realize full platform value
- Identify upsell/cross-sell opportunities (e.g., expanded licenses, premium features) by understanding clients’ evolving procurement needs
- Proactively address risks to customer health (e.g., low engagement, missed savings) with tailored solutions to reduce churn

**2. End-to-End Procurement Optimization**
- Streamline clients’ procurement processes, including requisition-to-pay cycles, vendor negotiations, and contract lifecycle management
- Partner with clients’ Finance, IT, and Procurement teams to automate workflows using Spendflo and integrated tools (e.g., ERP systems)
- Collaborate with the services team to review vendor contracts, ensure compliance with client policies, and secure cost-saving terms

**3. Data-Driven Decision Making**
- Analyze procurement data to uncover trends, savings opportunities, and inefficiencies
- Build client-facing dashboards and reports to track KPIs like retention rates, cycle time reduction, and ROI achievement
- Advocate for platform enhancements by sharing client feedback with the Product and Engineering teams

**4. Stakeholder Collaboration & Change Management**
- Lead training sessions and workshops to onboard clients and drive ongoing engagement with Spendflo’s platform
- Manage change initiatives to align client stakeholders with new procurement processes or tools
- Build long-term relationships with key decision-makers (e.g., CFOs, Procurement Heads) to position Spendflo as a strategic partner

**5. Compliance & Risk Mitigation**
- Ensure clients’ procurement activities adhere to financial, legal, and regulatory standards
- Mitigate risks related to vendor performance, maverick spending, or contract disputes

**Qualifications**:
**Required**:

- 4-7 years in procurement/procurement operations, strategic sourcing, or supply chain management
- Awareness of tools in the procurement space (Coupa, Netsuite, Ariba, etc.)
- Excellent communication and collaboration skills to work with Sales, service, and Product teams

**Preferred**:

- MBA degree
- Experience working in a customer-facing environment
- Knowledge of procurement trends
- Knowledge of consulting in procurement/ supply chain practice will be a plus

**Why Join Spendflo?**

You’ll bridge procurement expertise with customer success, directly impacting Spendflo’s growth while transforming how clients manage SaaS spend. If you thrive as a strategic partner who delivers measurable value, this role is for you

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