International Voice Process

3 days ago

Perungudi Chennai Tamil Nadu, India ACSASS Full time

Join our dynamic team as an **International Voice Process Associate** and make a global impact We're seeking passionate professionals to enhance customer experiences across diverse international markets. This exciting role offers comprehensive training, career growth opportunities, and the chance to work with cutting-edge technology while delivering exceptional service worldwide.

As our customer champion, you'll be the vital connection between our company and clients globally, ensuring every interaction exceeds expectations.

**Key Responsibilities**
- **Customer Excellence**: Handle international inbound/outbound calls with professionalism and care
- **Technical Support**: Troubleshoot and resolve service-related issues efficiently
- **Solution-Focused Service**: Provide timely, personalized responses to customer inquiries
- **Cross-Team Collaboration**: Partner with internal departments for seamless problem resolution
- **Quality Assurance**: Maintain detailed interaction records and ensure accurate documentation
- **Relationship Building**: Conduct follow-ups to guarantee customer satisfaction and issue resolution

**What We're Looking For**
- **Communication Master**: Excellent verbal and written English skills
- **Experience Preferred**: Background in voice process or customer service roles
- **Multitasking Pro**: Thrive in fast-paced environments while managing multiple priorities
- **Problem Solver**: Strong analytical skills with keen attention to detail
- **People Person**: Outstanding interpersonal skills with ability to connect with diverse global customers

**Job Types**: Full-time, Fresher

Pay: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Paid sick time

Work Location: In person

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