Front Office Receptionist

2 days ago

Kolathur Chennai Tamil Nadu, India F.O.R ortho& Neuro hospital Full time

Job Summary:
The Front Office Receptionist will be the first point of contact for patients, visitors, and vendors. The role involves handling front desk operations, attending phone calls, providing information, assisting patients/visitors, and ensuring smooth communication and coordination within the hospital/organization.
Key Responsibilities:
Greet patients, visitors, and clients in a professional and friendly manner.

Answer, screen, and forward incoming phone calls promptly.

Manage front desk operations including check-in/check-out of patients and visitors.

Maintain visitor and patient records, appointment scheduling, and follow-up reminders.

Provide accurate information regarding hospital services, facilities, and procedures.

Handle inquiries and resolve minor complaints with courtesy, escalating when necessary.

Coordinate with departments (doctors, nurses, admin, billing, etc.) to ensure smooth patient services.

Ensure cleanliness and professional appearance of the reception/front office area.

Night shift only

Preferrable male staffs only

Contact number

6383566138

Vinothalakshmi E

Work Location: In person

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