Customer Support Executive

3 days ago

Nagercoil, India Mafiree Full time

**About Us**:
Mirusports is a leading company in the sports industry, dedicated to providing top-quality sports equipment and services. We are looking for a motivated Sales Executive to join our team and contribute to our growth.

**Responsibilities**:

- **Customer support**:Answering customer questions, providing information on products and services, and resolving customer complaints
- **Customer relationship management**: Building and maintaining a good relationship with customers, and ensuring they are satisfied
- **Helping with orders**: Guide customers through the ordering process, including payment and tracking.
- **Collecting feedback**: Collect and analyze customer feedback to understand their satisfaction and identify areas for improvement.
- **Documenting interactions**: Accurately record customer interactions to improve customer service practices.
- **Upselling**: Identify opportunities to cross-sell or upsell products and services to customers.

**Qualification**:

- Any Degree with good communication skills.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Work Location: In person

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