Front Desk Executive

12 hours ago

Electronic City Bengaluru Karnataka, India Zia International School Full time

**Visitor and Inquiry Management**

**Front Desk Responsibilities**
- Answering phones and greeting visitors.
- Handling preliminary admission inquiries (walk-ins) and providing basic details.
- Scheduling appointments for detailed counseling with the councillor.
- Maintaining and updating the master inquiry sheet with basic information.

**Admissions Support**
- Collecting required paperwork (e.g., enrollment forms, TCs).
- Following up with parents to submit necessary documents.
- Updating parents on admission timelines and processes.
- Adding new parents to the school WhatsApp group and updating them with school announcements.

**Communication and Parent Interactions**
- Sending messages to parents about school updates, events, and emergencies.
- Calling parents for:

- Student emergencies (illness, delayed pickup).
- Late arrivals (signing the register for children arriving after 8:30 AM).
- Homework/Test/leave non-compliance (3+ missed assignments).

**Event and Meeting Coordination**
- Reminding about upcoming events a month in prior to the admin team.
- Assisting in coordinating logistics for school events like parent-teacher meetings, plays, and field trips.
- Scheduling meetings for the principal, chairman, and directors with staff, parents, and vendors.

**Finance and Fee Management (Front Desk Scope)**
- Collecting fees and issuing receipts.
- Following up on fee payments with parents.
- Recording fee transactions in a basic ledger for reconciliation by the administrative person.

**Operational Support**
- Handling incoming and outgoing mail, courier, and parcels.
- Organizing ID card photos, printing, and distribution.
- Monitoring the reception area for cleanliness and orderliness.

**Attendance Management**
- Recording attendance daily and updating the register.
- Calling parents to check on absentees (between 10:00-11:00 AM).
- Updating the late entry register in the quality drive.

**Student and Parent Data Management**
- Continuously updating the student master sheet.
- Importing and managing student/teacher data on portals (SATS, UDISE).
- Adding student Gmail IDs to Google Classroom.

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

**Language**:

- English (required)
- Hindi (required)
- Kannada (required)

Work Location: In person

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