Ar Caller

6 hours ago

Bengaluru, India Sourcetal Hiretech Full time

AR Caller

**ROLES AND RESPONSIBILITY**:
∙ Perform pre-call analysis and check status by calling the payer.

∙ Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference.

∙ Record after-call actions and perform post call analysis for the claim follow-up.

∙ Follow-up with insurance carriers for claim status of outstanding claims.

∙ Receive payment information if the claims has been processed.

∙ Analyze claims in-case of rejections.

∙ Ensure deliverables adhere to quality standards.

∙ Strong knowledge in Denial management

∙ Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference.

∙ Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact.

∙ Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments.

**JOB REQUIREMENTS**:

- Fluent verbal communication abilities / call center expertise
- Knowledge on Denials management and A/R fundamentals will be preferred.

Willingness to work continuously in night shifts
- Basic working knowledge of MS Office.

**Salary**: ₹300,000.00 - ₹500,000.00 per year

Schedule:

- Day shift
- Night shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

**Language**:

- English (preferred)

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