Tour Sales

2 days ago

Mumbai Maharashtra, India Royal Collection Hotels & Resorts Full time

**Sales Responsibilities**:

- Promote and sell UP pilgrim packages (Ayodhya, Varanasi, Prayagraj, Mathura, etc.) to B2B and B2C clients.
- Prepare customized itineraries and quotations based on client requirements.
- Convert leads to bookings through effective communication and follow-ups.
- Build relationships with travel agents, religious institutions, and community groups.

**Operations Responsibilities**:

- Coordinate end-to-end travel operations including hotel bookings, transportation, local guides, and meals.
- Liaise with vendors, hotels, and service providers across UP pilgrimage destinations.
- Ensure timely documentation, confirmations, and communication with clients before and during the trip.
- Handle tour logistics, departures, and address any issues or emergencies during travel.
- Manage budgets, invoices, and payments in coordination with the finance team.

**Customer Experience**:

- Provide excellent customer service throughout the customer journey.
- Gather and respond to customer feedback to improve service quality.
- Maintain high satisfaction and repeat business by ensuring smooth and safe pilgrimages.
- Bachelors degree in Travel & Tourism, Hospitality, or related field
- 2-5 years of experience in sales/operations in domestic tourism
- Experience in handling pilgrim tours is a strong advantage

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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