Client Relationship Executive

2 weeks ago

Surat Gujarat, India RentXperts Full time

Job title Customer Relationship Executive

Reports to Customer Relationship Manager

Department Vanila

Roles & Responsibilities:

- Generating new leads & develop a relationship with new BDE of brands using social media websites ie. LinkedIn, Facebook, Instagram, and website
- Stay in touch with existing customers and generate new leads
- Understanding and addressing the individual needs of key customers.
- Coordinate with FE to find the best property for a client
- Prepare documents with required details about the property and share them with the client
- Maintaining regular contact with customers, managing leads, and converting leads into LOI.
- Follow SOP and ensure smooth process while dealing with the customer.

Make sure to resolve their complaints quickly and efficiently.
- Keeping customers updated on the latest profitable properties to increase sales.
- Responsible to prepare DAR report and share it with EA

**Skills**:

- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

Qualification:

- A bachelor’s degree in administration or a related field.
- A minimum of 1 years of experience.

Preferred industry - Real estate

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Surat, Surat - 395009, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 8980275000

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