Customer Support

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

Service Partner will handle all voice calls from Zomato Delivery Partner , the required languages are Hindi and EnglishAll agents shall fluently speak, write and comprehend in English, and Hindi Role & responsibilitiesPreferred candidate profile

Job Summary:We are looking for a Customer Support Executive to provide exceptional service to our customers for our premium range of baby products. The role involves assisting customers with order tracking, returns, COD payments, product inquiries, and complaint resolution. The ideal candidate should have strong communication skills, empathy, and the ability...

Job Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social mediaIdentify and assess customers' needs to achieve satisfaction.Keep records of customer interactions, process customer accounts, and file documents.Provide...

We're Hiring – Customer Support & Backend Executive (Gurgaon)We are looking for a dedicatedCustomer Support & Backend Executiveto join our team. The role involves assisting customers, handling queries, managing backend operations, and ensuring smooth coordination between teams.Responsibilities:Handle calls, emails & WhatsApp queriesOrder processing,...

JOB DESCRIPTION POSITION - Associate - Customer Delight ROLE - Individual Contributor LANGUAGE REQUIRED - English + Hindi/Tamil/Kannada/Spanish WORKDAYS - 6 days’ Work From Office (Rotational Week-offs) SHIFT TIMINGS - 08:00 am to 08 pm NOTICE PERIOD - Immediate Joiners only **ROLE** As a Technical Customer Delight team member you will be maximizing...

Key ResponsibilitiesTeam Leadership & ManagementSupervise, coach, and motivate a team of customer support representatives.Monitor team performance, set goals, and provide feedback through regular 1:1s and performance reviews.Manage schedules, workload distribution, and ensure adequate coverage across shifts.Customer Support OperationsOversee day-to-day...

We are looking for a Customer Support to assist our customers with tech & subscriptions payment when using our products and services. - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information...

Associate - Customer SupportLocation: GurgaonFunctional Area: OperationsEducation Qualification: B. Tech, BCA, MCA/ Any GraduateExperience: 1-2.5 YearsKey Responsibilities:• Respond to and log all inquiries received from clients via telephone, chat,email, or web site• Maintain detailed documentation and updating tickets for all incoming supportrequests...

Customer Support (Non-Voice)-Blended-International-UK Process for GurgaonWe are looking for a person who has prior experience with International voice/blended process. Should have minimum 06 months of experience with International voice process.Job Location : GurgaonExperience : 2-5 YearsShift Timing : UK Shift (One way transport)Mode of interview : Face to...