Customer Support

Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

Key ResponsibilitiesTeam Leadership & ManagementSupervise, coach, and motivate a team of customer support representatives.Monitor team performance, set goals, and provide feedback through regular 1:1s and performance reviews.Manage schedules, workload distribution, and ensure adequate coverage across shifts.Customer Support OperationsOversee day-to-day...

Role- Customer Success AssociateExp- 1+ yrsLocation: Gurugram (Onsite)Role DescriptionThis is a full-time, on-site role based in Gurugram for a Customer Support (International Voice Process) professional. The role will involve managing customer inquiries, resolving complaints, providing technical support, and ensuring high levels of customer satisfaction....

We are hiring Customer Support Executives for our Travel Process. The role involves handling post-sale queries of customers related to flight bookings and travel services.Responsibilities:Handle customer calls and resolve post-booking queries efficiently.Provide support related to cancellations, modifications, and general travel assistance.Ensure customer...

About GoKwikGoKwik is a growth operating system designed to power D2C and eCommerce brands across checkout optimisation, payments, retention, and post-purchase engagement. Today, GoKwik works with 15,000+ merchants globally, processes around $2 billion in GMV annually, and is backed by investors such as RTP Global, Z47, Peak XV, and...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Job Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social mediaIdentify and assess customers' needs to achieve satisfaction.Keep records of customer interactions, process customer accounts, and file documents.Provide...

* Immediate Joiners are required*Job Title: Customer Support - Calling (Tamil, Telugu Language)Location: SPAZE ITECH PARK, Sector 49, GurugramSalary: ₹20,000 – ₹30,000 per monthWorking Days: 6 Days + 2 Saturdays OffExperience: 1–3 yearsIndustry: FinanceJob Description:We are hiring a Customer Support Executive with expertise in Tamil or Telugu for a...

We're Hiring – Customer Support & Backend Executive (Gurgaon)We are looking for a dedicatedCustomer Support & Backend Executiveto join our team. The role involves assisting customers, handling queries, managing backend operations, and ensuring smooth coordination between teams.Responsibilities:Handle calls, emails & WhatsApp queriesOrder processing,...

We're Hiring | Customer Support – Backend ProcessAre you ready to kickstart your career in the SaaS industry?SaasAro is looking for freshers to join our Customer Support (Backend Process) team Location: Gurugram Role Type: Internship & Full-Time Opportunities Department: Customer Support – Backend OperationsIf you have strong communication skills,...