Receptionist

6 hours ago


Central Town Jalandhar Punjab, India SWASTIK MEDICAL CENTRE Full time

We are seeking a friendly, professional, and organized **Receptionist** to join our team. As the first point of contact for patients and visitors, Receptionist plays a key role in delivering excellent customer service and ensuring smooth front desk operations. This position involves greeting patients, managing appointments, handling inquiries, and supporting administrative processes in a fast-paced healthcare environment.

**Key Responsibilities**:

- Greet and assist patients, visitors, and hospital staff in a courteous and helpful manner
- Answer and direct phone calls and messages promptly and professionally
- Schedule and confirm patient appointments using hospital systems
- Collect and verify patient information, including insurance and personal details
- Process patient check-in and check-out procedures accurate
- Handle billing inquiries and process payments or co-pays
- Keep reception area clean, organized, and welcoming at all times
- Coordinate with medical staff to ensure patient flow is efficient
- Perform general clerical tasks such as filing, photocopying, faxing, and data entry

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹11,000.00 per month

Work Location: In person


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